fabmartha.com

VACATION! Thanks for visiting. The store is temporarily closed while the shop is moving from the US to France. Please visit at the end of July 2013 when the store will be back in business in its new locale.

 
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Ordering Information

PayPal Payment Processing

I use PayPal as my payment gateway for online transaction processing. It is a secure way to process online transactions. Using PayPal allows me to concentrate on the storefront front-end stuff while the experts there take care of the security of your payment information, making sure to keep their site up-to-date with the latest security patches and features.

Payment By Check Via PayPal

If you don't have (or don't want to use) a credit card, you can use PayPal to process check payments. It's easy--you just enter the information from a check in your checkbook and PayPal takes care of the rest.

Payment By Check Via Mail

E-Commerce isn't everybody's bag. So, if you'd rather buy the old-fashioned way, I can also accept payment by check through the good old USPS. This takes a little longer, since the bank needs a few days to clear a check and there's more handling/processing time involved by the FabMartha staff (i.e. me sometimes any friend I can talk into helping me on any given day). However, if time is not a concern, please contact me and I can send you instructions on sending checks.

Shipping and Insurance

Shipping costs are calculated at the time of purchase. I am currently using US Mail to ship items. Jewelry is shipped insured for sale value; both this and return receipt proof-of-delivery charges are calculated into the shipping cost. The costs for shipping items are as follows:

  • Under $10: $3.28
  • $10-$49.99: $4.81
  • $50-$99.99: $6.28
  • $100-$199.99: $7.28
  • $200 and over: $8.28

Customer Satisfaction & Refund Policy

My goal is 100% customer satisfaction and ethical business practices. I work hard to make sure my item descriptions and photographs accurately represent my merchandise and I strive to offer all products at a fair price. All costs, taxes & shipping are disclosed at the time of sale; I believe it unethical to tack on hidden charges after a transaction is processed and I won't do it.

If for any reason you are unhappy with a product, please let me know immediately. I'll work with you to resolve the issue. If the issue cannot be resolved, unused merchandise may be returned within two weeks of sale for a full refund of the purchase price. FabMartha.com is not responsible for damage due to customer wear or negligence.

I reserve the right to refuse a sale to an entity that exhibits questionable business practices--nothing personal, but I can't afford the risk. Trust and partnering with my customers are a key to my success and I have a long list of satisfied customers to prove it. I invite you to view my customer feedback page for more information.